If an error occurs on your game server, a support operator already knows how to solve it. We keep many years of experience in solving complex issues and pass it on to new employees. Therefore, any operator will be able to help your server.
You cannot understand the instructions – the operator will guide you by the hand through any instruction and explain the complex in simple words.
You do not understand what kind of hosting is suitable for your purposes – the operator will ask about your expectations, consult with the technical department and select the appropriate tariff. Our goal is to make you want to stay with us for a long time, not to buy the most expensive tariff plan.
You are upset that the server is slow and cannot cope with your number of players – the operator will not only check your server for optimization and give you advice, but will also try to cheer you up while we work on your problem.