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In case of an error on your game server, our support operator is already well-equipped to resolve it. We keep many years of experience in tackling complex issues, which we pass on to new team members. Therefore, any operator will be capable of assisting with your server.
If you find instructions perplexing – the operator will guide you by the hand through the process and explain complexities in simple words.
Should you be uncertain about hosting suitable for your purposes – the operator will ask you about your expectations, consult with the technical department and select the right tariff plan. Our goal is to foster a desire for long-lasting partnership, rather than simply promoting the most expensive tariff plan.
You are upset because the server is slow and cannot cope with your number of players – the operator will not only assess your server for optimization and give you advice, but will also try to cheer you up while we address the problem.
Why pay for hosting if you have a free one?
- lack or limited support service;
- sluggish server performance;
- limited resources;
- advertisements in the IP of your server;
- advertising in the game panel;
- restricted panel features;
- queue to get a server;
- risk of unexplained deletion.
- the support team works for you and will answer any question;
- control of the load on the servers, so the servers work quickly;
- enough resources for the normal operation of the server;
- the ability to build a server on more demanding plugins and mods;
- lack of advertising;
- hosting has obligations to you, which are described in the public offer.
