In case of an error on your game server, our support operator is already well-equipped to resolve it. We keep many years of experience in tackling complex issues, which we pass on to new team members. Therefore, any operator will be capable of assisting with your server.
If you find instructions perplexing – the operator will guide you by the hand through the process and explain complexities in simple words.
Should you be uncertain about hosting suitable for your purposes – the operator will ask you about your expectations, consult with the technical department and select the right tariff plan. Our goal is to foster a desire for long-lasting partnership, rather than simply promoting the most expensive tariff plan.
You are upset because the server is slow and cannot cope with your number of players – the operator will not only assess your server for optimization and give you advice, but will also try to cheer you up while we address the problem.