For a while now, an old Reddit post from u/PanzerSloth has been roaming around the r/Minecraft and other subreddits for a while now. The OP(original poster) make a strong claim that Godlike is a scam, based on his negative experience with our services. Our company didn’t want to escalate the conflict further by replying right in the comment section underneath the post, however just closing the eyes on the situation isn’t an option either.
In this reply to the said post, we would like to calmly asses and discuss the situation, to then later clear the air and the misunderstanding about scam accusations. We do understand that based solely on this post, the situation seems obvious, like there is nothing more to discuss. However, we ask of patience and understanding from you, as the single point of view from one person cannot fully grasp the situation, nor be a definitive proof of such radical claims. The reaction to the weird “out of nowhere” payment is always, first of all, emotional and defensive, and we do not blame anyone for that. We are merely trying to make our point — negative experience with the service and outright scam is two completely different things, and we ask you to not jump to conclusions so recklessly.
Now, with the purpose of this reply out of the way, let’s get to the actual matter at hand.
When it comes to the payment controversies around a company, especially involving PayPal, most of the people will only look at the end result — the payment went through, hence the service is at fault. However, in reality everything is not that easy and one sided.
A single controversial payment is not a verdict to the company, it’s a not a solid enough proof or evidence to accuse the service of scam. Although, to understand that, you would first need to know how the payment system works, both on company’s side and payment service’s (PayPal in this case) side.
This is exactly the information the post that was made by the OP lacked. Without knowing all the ins-and-outs of the payment process, it’s easy to throw loud accusations like that and feel as though they are justified. Note, that we are not blaming anyone, not people reacting to the post, not the OP itself for that. It’s not a common information you just happened to come by online, you need to specifically look it up and not many people are willing to do so. What we are saying though, is that the problem in this situation was not because our company is “scam” obviously, but due to PayPal’s payment logic — PayPal’s autopayments and subscriptions to be extra specific.
There is one extra important detail in all of this story. PayPal has a unique logic for recurring payments, subscriptions and automatic payments. For an average user, all of this looks like the same thing, just a normal subscription. So they think, just clicking “cancel” once on a service they are using is enough to make sure there will be no further payments made for this service. However, in reality, the whole chain of cancelling the subscription is much more trickier than you’d imagine.
To put it simply, PayPal doesn’t always “understand” that the cancellation through a website of the service if a complete automatic end of the whole payment history. And sometimes due to that quirk, we get situations like this one, with a pretty big misunderstanding and false claims. The user honestly believes that everything is managed as it should, the subscription is canceled and everything is settled, until the next payment suddenly comes and the user, due to the high emotional reaction to the situation, makes the false claims and accusations.
This is exactly the reason why cases about the seemingly canceled subscription payments through PayPal always bring such a big reaction from the masses, debates, accusations and false claims. The problem is not in the service and that they deliberately tried to scam people, most of the time, the problem is in the quirky logic of automatic payments of PayPal and other such payment services. But when these facts are accidentally left out of the whole picture, then the only thing that remains are the loud buzzwords and false accusations. Again, we do not try to shame anyone who didn’t know that and taken part in this controversy, just know that you know about it, we ask of you to rethink what actually happened and calm down.
The key takeaway is that the refund was made.
And no, this is not a minute detail, nor an attempt to just “please the masses”, but an important part of the story. When the service is actually scamming someone, even after countless controversies and posts online, they remain silent and obviously do not make a refund. They hold on to the money they gained for as long as possible and stretching out the whole situations as much as it is possible. However, in this case, the refund was made, and we are addressing the situation right now, as you read this reply regarding the controversy and accusations.
Hence, the scam accusations just doesn’t align with what is happening, our actions speak for us. We understand that from the user’s perspective this was a very negative experience, and we do not try to deny it. There are always controversies around online payments and this one so happened to involve our company as well. However, this still does mean that the accusation about Godlike being a “scam” are true.
We sincerely hope that this reply made things clear. We apologies for the negative experience you had with our company regarding the payment process or any unsettling feelings you might’ve gotten reading all of this rumors and false claims spreading online. We kindly, once again, ask of you to rethink what you’ve read about and account for all the facts and points we stated in our reply, as our purpose was not to call out to anyone or shame them. Completely the opposite in fact, we are just cleared the air and revealed what was the actual issue that led to the problem. Thank you for your time, patience and trusting us, we will not disappoint you!
Although the misunderstanding was cleared, we would still want to make more points as to why you can trust us. And this is not even related to the PayPal at all — one online post cannot grasp the whole situation and make and actual sound and solid statement about the service and its company. There are many other people, each has their own thoughts on the matter, so simplifying the whole situation to one post is simple incorrect.
Godlike is in service for multiple years already. It’s not a one-day project, which emerged out of nowhere, got funded and mysteriously disappeared. The service is still out there, in business, growing to this day. As of today, Godlike has over 13 000 active users and clients monthly. Considering this, could you really call a company and service this big a scam?
When the platform is being used by thousands of people daily, when the service is up for years and doesn’t mysteriously disappears after a month, when there’s a whole tech team behind the project, active social media, it doesn’t that really fit the description of a scam service, let’s be honest.
For us, this is not about defending ourselves from any possible critique. It’s about the fact that trust cannot be built on merely buzzwords and accusations, or a single persons experience. The trust to the service is built based on how the service works daily, how the service is acting in controversial situations(like this one for example), whether the service is ready to admit what was wrong and calmly explain and address the situation without dodging and avoiding it.
We believe that any negative experience and review shouldn’t just be cast aside like it never existed. In fact, it’s completely the opposite, it should be addressed, however addressed honestly and with proof, not just based of the subjective experience and loud accusations. Every situations must be approached, yes, but without making any loud baseless statements, from both sides of the conflict, respectfully.
That is exactly why we decide to respond to this post. Not for hype or attention, not for a fancy reply post — but to address the situation and show the whole picture, show the details that were missing in the original post, to show proof from our side that we are in fact a trustworthy service.
As of now, Godlike is a big service that provides hosting for various games. We were on the gaming services market for over multiple years now, and we continue to grow. We are being chosen by many users across the globe not because we are louder than our competitors, but because the service is actually popular among the people. It’s easy to use, constantly updated, stable and has a real hard working team behind it to keep it in its best condition.
We continue to develop and better our platform, support and infrastructure. We aren’t trying to make it seem, as though the service doesn’t have some minor flaws, or that we have never had any controversy around us. That would just be a lie. However, what we can say for sure is that Godlike is not even close to be a “scam service” some people are trying to make it out to be, based purely off the old Reddit post with subjective experience of one person.
If you look past the loud headline, look at the real, full picture of a situation: the scale of a service, the team behind it, how it reacts to the critique and addressed the problems like this one — it’s easy to see that Godlike is a trustworthy service.
Emotions aside, the conclusion here is quite simple. The old Reddit post doesn’t give the full picture of the situation, only a part of it combined with emotional, but nonetheless subjective experience. It doesn’t know and account for how the PayPal works(which is understandable, like we mentioned prior, it is not a common information you just happen to come across on one day), doesn’t mention a word about the refund either. Hence, it just cannot grasp the full scale of the Godlike service as of today, and most definitely doesn’t show the service the way it actually is in reality.
The “scam” tag in this story was wrong from the beginning. After looking into the situation more in depth, anyone could tell it was but a buzzword. We do not ask you to believe us based only on what we’ve just said, just because it came from the official Godlike account. We are simply telling you that things like that just cannot be judged based solely off one unsupported source. Do you research, and make up your mind based on the actual facts.
The real context of the story just point to the same old story with the PayPal’s payment logic and process. You can trust what we said or proof check our words, but regardless of what you choose you will come to the same conclusion — it’s a negative experience with a service, that happened only because of the quirks of a payment system that is not in control of Godlike’s team. That’s not what scam is, surely you understand that.
With everything said and done, for most people, the important things is how the service works now, not some old online controversy around it. How quick can you set up your server, how easy it is, how good is the support team if it is needed.
In case of Godlike — everything is simple. We support our users and clients 24/7, we do out best to keep the service easy to use, reliable and accessible. In most of the cases, you won’t even have any questions, everything is that easy to use and understand. In case you do though, we are always here and glad to help!
If you need a reliable gaming hosting and you value stability, performance, ease of usage and a real working support team — Godlike is the way!
Important Note: Godlike.host is our own service. This ranking is editorial (not paid placement) and follows the scoring criteria shown below. Always verify current plan limits, pricing, and regions on each provider’s website before purchasing….
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