Credit Balance is your internal wallet on our platform. It allows you to store funds on your account to pay for services, renew servers, or settle invoices instantly without needing to enter your credit card details every time.
What is Credit Balance?
Think of it as a pre-paid balance. Funds can appear here through:
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Direct top-ups (adding funds manually).
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Refunds for cancelled services.
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Affiliate commissions or loyalty rewards.
How to Use Credit Balance
1. Applying Credit to an Invoice If you have an outstanding invoice, you can pay it using your balance:
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Go to the Invoices section and open the unpaid invoice.
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Look for the "Apply Credit" box.
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Enter the amount you wish to use from your balance.
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Click "Apply Credit". The invoice will be updated immediately.

2. Using Credit at Checkout When you order a new server or a plan upgrade, you will see your available credit at the payment step:
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Select the option: "Apply [Amount] from my credit balance to this order".
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If the balance covers the total cost, you will see the message: "No further payment will be due."
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If the balance is insufficient, you can pay the remaining difference using your preferred payment method.

Benefits of Using Credit
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Instant Activation: Payments are processed internally, meaning your server or upgrade is activated within seconds.
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Flexibility: You can use credit to pay part of a large bill and cover the rest with another method.
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